Got Questions? We've Got Answers:
Our jewelry is crafted from 316L food-grade stainless steel, known for its strength and shine. It’s waterproof, tarnish-free, hypoallergenic, and made to keep up with your everyday adventures.
We use zircon for a radiant sparkle, natural pearls for timeless elegance, and vibrant enamel for a fun pop of color. Every piece is designed to make you shine, wherever life takes you.
Yes, all our products are hypoallergenic. They are made from stainless steel with an 18K gold PVD-plated finish, ensuring they are gentle on sensitive skin.
With love! Store each piece in its pouch, keep it dry after wear, and avoid harsh chemicals or abrasive surfaces. Clean with mild soap and lukewarm water using a soft cloth - no harsh abrasives, silver dips, or bleach. Finish with a microfiber polish.
Your satisfaction is our priority, and we’re here to ensure your jewelry stays as beautiful as the day you got it!
Our jewelry is designed to keep up with your life, no matter where it takes you. It’s 100% waterproof, so feel free to wear it in the shower, at the pool, the gym, or even at the beach—it won’t tarnish or fade.
Though it’s a rare occasion, if your piece ever loses its shine or color over time, we’ll replace it with a brand-new one, hassle-free.
Yes, we provide complimentary gift packaging with every order. Each purchase includes a Deluxe flounced top pouch, crafted from Italian-made Silsuede fabric and designed in the USA. These luxurious pouches are perfect for gifting jewelry to someone special or as a treat for yourself.
Change of heart? It happens! Enjoy easy returns or exchanges within 90 days, no questions asked. And while it’s rare, if your piece ever loses its color or shine over time, we’ll replace it with a brand-new one - no matter when you bought it!
Please note: Since we already provide free shipping on every order, we kindly ask customers to cover the cost of return shipping. To receive a full refund, all items from your order - including jewelry pouches and any complimentary gifts - must be returned. Once we receive your package and verify everything is included, your refund will be processed the very same day.
To start a return, please reach our customer support team at admin@splurr.com
Shipping typically takes 1–2 days to process, and delivery is completed within 5–12 business days. We strive to deliver your orders as quickly as possible and are working diligently to ensure you receive your products in a timely manner.
Hot items marked with a special sign ⚡️ on the product page may ship out the same day - and arrive at your doorstep in just 2–5 days! If you see that sign, you're in luck — rush to add it to your cart before it sells out!
We accept major credit and debit cards, including Visa, Mastercard, and American Express. You can also pay using PayPal and Apple Pay. All payments are securely processed through Stripe. If you have any questions during checkout, feel free to reach out—we're here to help!
We're here to make your shopping experience as smooth and enjoyable as possible. If you can't find the answers you're looking for here, don't hesitate to reach out to our friendly customer support team at admin@splurr.com. We will get back to you within 24 hours (Mon-Fri).